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4 easy steps to follow when you break down

1. Call RACQ Road Service on 13 1111

2. Advise us of your:

  • free2go membership card number
  • rego number
  • exact location details including nearest corner street
  • contact number

    3. Wait with the vehicle or at any agreed pick up point. Please be advised if you are not available when the patrol arrives, the patrol will wait a short period only before proceeding to the next job.

    4. Show the following to the patrol:
  • your free2go membership card
  • your drivers licence for proof of identity

    For this reason you cannot leave another person to wait with the vehicle. You will be charged for the service if you are not personally in attendance and able to provide your membership card and licence, unless you have a nominated vehicle on your membership

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