There are several ways to join:

To join Free2Go, you must be living in Queensland and be 16-19 years old.

You are eligible for full RACQ Roadside Assistance.

You receive all of the benefits of membership at no cost for up to four years, plus you can access free and discounted Roadside Assistance.

If you join the program at 16 or 17 years, you receive all of the benefits of membership for free through to 19 years of age (this includes 12 months' free roadside assistance at 17 years).

If you join the program at 18 or 19 years, you receive half-price Roadside Assistance plus all of the benefits of membership at no cost.

To compare options and prices, check out our Join Free2Go page.

Once you’ve made it all the way through the Free2Go program, you are eligible to continue with RACQ. Continuing your membership is the best way to go because it will maintain your loyalty years.

The longer you are a member the bigger the discount you will get!

It will take about three weeks for your welcome pack to arrive. This includes your membership card, so keep an eye out for it in the mail!

General Enquiries:

School Presentation Bookings:

Call RACQ on 13 11 11 and pay the Free2Go half-priced roadside assistance payment and we will come and help!

Yes. You can receive roadside assistance in any car you are travelling in - you don't even have to be driving! Your mum, dad, brother, sister or friend could own the car, and we'll still come and help, provided you are in the vehicle.

You are able to transfer from another club to RACQ Free2Go.
If you have already paid you will be credited for the remaining months left until your next renewal date. If you are within 3 months of renewal you will need to pay RACQ for the next year of Roadside Assistance. You can do this at any RACQ store or call us on 13 1905.

Yes, the beauty with Free2Go Roadside Assistance is you have the flexibility to upgrade.
Compare our Roadside Assistance options.
* Pricing for Roadside upgrades are additional to basic Roadside fees.

Make sure that you and your vehicle are in a safe location.

Call RACQ on 13 1111 and tell the consultant:

  • Your membership number
  • Your vehicle registration
  • The exact location of where you have broken down. Or faster still, use the RACQ Mobile App.

Wait with your car and have your Free2Go card and proof of identity ready to show the patrol officer.

If you are 17 years old:

You can join immediately for free and receive Roadside Assistance straight away.

Call 13 1905 and state that you are broken down and require assistance.

Make sure you tell the consultant that you're 17 years old so you’re not charged. You will need to be able to provide identification to verify your age to the patrol officer who attends to your car.

If you’re 18 or 19 years old:

You can join Free2Go immediately for half the price of basic Roadside Assistance and receive assistance straight away.

Call 13 1905 and state that you are broken down and provide your details.

Ensure that you explain that you are eligible for Free2Go so that you do not get charged full price. You will need to be able to provide identification to verify your age to the patrol officer who attends to your car.

There are several ways to update your details:

This happens when your supervisor details aren’t correct. This also may occur if the details you entered for your supervisor do not match up to the details they signed up with. Sign on to the learn2go website on a desktop or laptop at https://secure-trn.racq.com.au/ssl/LogBook/login/Login.aspx and visit ‘Supervisor Summary’ on the left hand side. Have your supervisor check that all details are like for like. Learner accounts should have names spelt exactly how supervisors have registered (e.g. If a supervisor has registered as Madeleine Smith, the learner should have this in their Supervisor Summary; no variations such as Maddy Smith etc). In addition, each supervisor should have the ‘view entire logbook’ box checked.

Yes. This is a legal requirement by The Department of Transport and Main Roads (DTMR). Register as a supervisor by visiting https://secure.racq.com.au/ssl/LogBook/login/Login.aspx. Please ensure your details (licence, contact, name etc) are like for like with your learner.

No. Accounts will not properly link if a learner has used the same email as their supervisor. Both learner and supervisor must have an individual email due to the approval drive process. This is a requirement of the Department of Transport and Main Roads.

Visit the learn2go website on a desktop or laptop at https://secure-trn.racq.com.au/ssl/LogBook/login/Login.aspx  From here click ‘resend activation email’. Carefully follow the steps of the activation email to fully activate your account for use.

This issue occurs when the registration process was not fully completed by the user. Please visit https://secure.racq.com.au/ssl/LogBook/login/Login.aspx and sign up as either a supervisor or learner using your personal details.

Please send through via the contact page (https://staging.racq.com.au/about/contact/contact-form) your incorrect email used as well as the correct email contact. We will confirm this change by phone/email once completed.

Please send through via the contact page your email address and/or licence attached to learn2go. We will confirm this change by phone/email once completed.

Visit the learn2go website on a desktop or laptop at https://secure-trn.racq.com.au/ssl/LogBook/login/Login.aspx. Once logged in, visit ‘Settings’ on the left-hand side to make changes. Please ensure your supervisor/learner account reflects these changes, otherwise accounts will not link.

No. This may occur if you don’t mobile phone reception or a Wi-Fi connection when you are logging the trip on your phone. To add any forgotten trips or trips which may not have uploaded, visit the learn2go website on a desktop or laptop at https://secure-trn.racq.com.au/ssl/LogBook/login/Login.aspx and visit the ‘My Logbook’ tab and then ‘Enter a Drive’.

Congratulations! The hardest part is over. To export your logbook, logon to the learn2go desktop website at https://secure-trn.racq.com.au/ssl/LogBook/login/Login.aspx.

Click the ‘My Logbook’ green tab and while on this page, click the green ‘Print my Logbook’ button. Follow these prompts and your logbook will be sent to your nominated email within a few minutes. After checking your hours, print and sign the PDF document and take it to any Australia Post. They will submit it to DTMR for free on your behalf. From here, DTMR will be in contact regarding the logbook approval process.

The learn2go system recognises Queensland driving instructors when they register with their accredited licence. The first ten hours completed with an accredited driving instructor will be tripled when you export your logbook at the conclusion of your 100 hours. You can check the status or your tripled driving school hours by exporting your logbook early. You can do this as many times as you wish while using learn2go. To do this, follow the steps above for ‘What do I do when I finish my 100 hours on learn2go’.

No. This is a legal requirement of DTMR. The learn2go team can assist with your general enquiries, correct any user errors encountered during the registration process and aid linking learner and supervisors accounts.

Yes. Please send through this request via the contact page. Once actioned, your learn2go account will take two business days to be removed from our system. Please note that if this request is made and executed, you will lose all data associated with your learn2go account.