Writing a Resume

Your resume is a snapshot of the jobs and responsibilities you’ve had, and what you might bring to the advertised role. Think about structuring it with:


  • Introduction - Name, address, contact phone, contact email
  • Profile summary - Snapshot of you, your skills and interests
  • Qualifications – including courses, certificates and school qualifications you have
Working history
  • Companies/places you’ve worked – including your job title
  • Dates you worked there – start and finish
  • Main responsibilities and accomplishments
  • Names, positions and contact details of 2-3 referees

Writing a cover letter

Your cover letter is where you can go into detail about the skills you have and why you’re the best person for the job. When you’re writing your letter, read back through the selection criteria and give examples of how you meet the requirements for the job. Our quick guide lets you double check you’ve included all the important information:

  • Introduce yourself and state which role you’re applying for
  • Give reasons why you want to work with the organisation
  • Give examples of where you have worked previously and your prior accomplishments
  • Address each selection criteria with examples of how you meet the requirements
  • Give additional examples of other skills you have
  • Provide personality traits (such as dependent, trustworthy etc.)
  • At the end, again state your interest for the position

Try to keep your cover letter concise with correct grammar and spelling. It’s common for advertisers to request cover letters be a maximum of one page, so just keep an eye out for any capped length.


What’s a referee?

Referees are people that a potential employer can refer to if they want to ask questions about you. They can be either professional (employers/colleagues) or personal (family/friends/acquaintances). An example of who you can use include:

  • Professional: Previous or current managers, previous or current colleagues, Teachers or guidance counsellors, anyone you may have done odd-jobs for ie babysitting, dog walking, etc.
  • Personal: Places you’ve volunteered, managers of clubs you’ve been a part of (e.g. sports, church), coaches.
    Your referees will typically be asked questions about your work ethic and personality, including:
    • What duties did you perform?
    • How long were you employed for?
    • Would they hire you again?
    • What are your strengths?
    • What are your weaknesses?

Before you give a referee’s details, always check they agree to it, so the call won’t come as a surprise. Sometimes your referee might prefer to write a letter or summary about you – this is called a written reference.

What’s selection criteria?

Selection criteria outlines the skills you should have to apply for a job. This includes things like ‘positive attitude’, ‘OP9’ etc. Read the selection criteria and apply for jobs where you think you match the skills that are needed.

An employer may ask you to address selection criteria in a cover letter, or to submit a different document which outlines your responses. For example:

Requirement: Year 12 OP4

‘I graduated year 12 with an OP3. I completed the following subjects ….’

To extend further, you could include any extra-curricular activities or certificates you received while at school:

‘I graduated year 12 with an OP3. I completed the following subjects …’. ‘During my time at (school) I was awarded the year 11 award for best English student for our year group. I was also the captain of our senior debating team. I led the team to win in the regional championship and we came second in the state debating championship across Queensland'.

If you don’t have the right criteria, but still want to apply to show your skills you could say something like:

‘I graduated year 12 with an OP5. I am very interested in learning on the job and starting my career in a company I am passionate about’.


When you join Free2Go you'll get access to amazing discounts, benefits and member only competitions for free!

Join Free2Go

To join Free2Go, you must be living in Queensland and be 16-24 years old. *12 months free Roadside Assistance available to 17 year-olds. Two years half-price Roadside Assistance available to 18 & 19 year-olds.

Retail partners, offers and discounts may change at any time without notice. Visit racq.com/discounts for the conditions, limits and exclusions for each offer. Vouchers must be pre-purchased through RACQ.

^Basic Excess Waiver Offer may be withdrawn at any time without notice. This offer is available to 16-19 year old learner drivers only. Any incident that occurs before the withdrawal date will be eligible for the Offer. The offer is available to any RACQ Comprehensive Motor Vehicle Insurance Policyholder. The Learner Driver must be a valid Free2Go member with RACQ at the time of any incident. The Offer applies specifically to the "Basic" excess that would otherwise be payable under the RACQ Comprehensive Motor Vehicle policy. Other valid excess amounts may be payable. Click here for full terms and conditions.

Insurance products (excluding Travel Insurance and the Life and Income Protection Insurance suite of products) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS, and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website. 

Limits, exclusions & conditions apply. RACQ Operations Pty Ltd (ABN 80 009 663 414, AR 234978) is an authorised representative of Tokio Marine & Nichido Fire Insurance Co., Ltd (Tokio Marine & Nichido) ABN 80 000 438 291 AFSL 246548, the insurer underwriting this product. This is general advice only. We do not provide any advice based on any consideration to your objectives, financial situation or needs. Please review your own needs and the combined Product Disclosure Statement and Financial Services Guide before deciding to buy this insurance.